مكتبة الشروحات

Is there a grace period?

All Invoices are generated 30 days in advance. Should you not settle your outstanding account within this period your account will be suspended 7 days after due date, thus you have 36 days in which to settle all outstanding invoices. After 21 days from due date of invoice your account will be terminated. Note that it is best not to allow your account(s) to be in this position to avoid late fees or other disruptions.

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Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal payment method during the checkout process, and then select the "I don't have a PayPal Account" option...

Do I need to send proof of payment to CyberTeQ?

Yes, confirmation of payment can be emailed to us at billing@cyberteq.biz. All confirmation of payments are processed within 1-2 hours during standard billing hours.

Do you have a penalty fee for late payments?

There is a R49.00 late fee applied to each invoice that has not been settled within 8 days of due date. If your account has already exceeded 8 days past due date without payment then you will need...

How can I pay?

Payments can be made through Credit Card, PayPal, Bank Transfer (Internet Banking/EFT), or Debit Order.When making a payment into our bank account (EFT/Internet Banking) you need to clearly...

I have made an overseas wire transfer, should I still send you proof of payment?

Proof of payment for all overseas wire transfers should be forwarded to billing@cyberteq.biz as these payments take longer to reflect on our bank statement and the reference on the bank statement...