EnglishESET Security
ESET Smart Security is a security solution that protects against digital threats
Protection: ESET Smart Security protects against a variety of threats, including viruses, spyware, worms, adware, rootkits, and trojan horses.
Performance: ESET Smart Security is designed to minimize system impact while still providing maximum protection.
User-friendly: ESET is known for having a simple and easy-to-use interface.
Low false positives: ESET has a reputation for having very low false positives.
Performance: ESET Smart Security is designed to minimize system impact while still providing maximum protection.
User-friendly: ESET is known for having a simple and easy-to-use interface.
Low false positives: ESET has a reputation for having very low false positives.
ESET also offers other security products which can be viewed in the comparison section below.
| ESET Packages
1 device on 1 Year Plan |
Essential |
Premium R469.00R314.23 |
Ultimate R1,068.99R716.23 |
|
|---|---|---|---|---|
| Real-time antivirus protection | ✔ | ✔ | ✔ | |
| Safe banking and browsing | ✔ | ✔ | ✔ | |
| Seamless device performance | ✔ | ✔ | ✔ | |
| Smart home and smartphone protection | ✔ | ✔ | ✔ | |
| Firewall, Wi-Fi and network shield | ✔ | ✔ | ✔ | |
| Effortless password management | ✔ | ✔ | ||
| Encryption of sensitive data and photos | ✔ | ✔ | ||
| Elevated file and folder security | ✔ | ✔ | ||
| Enhanced browser & privacy protection | ✔ | |||
| Unlimited VPN | ✔ | |||
| Proactive identity protection | ✔ | |||
| Select | Select | Select |
ASK QUESTIONS, GET ANSWERS!
Can I resell space within my own account? 
This depends on which account you purchased. If you purchased a reseller account, this is possible. However, if you purchased a shared hosting account, this is only licensed for you only. Reselling or Adding your "Friends" web site (e.g. bob.somedomain.com) will lead to an account suspension.
How do I place an ESET Order?
Decide on your version of ESET (Essential, Premium, Ultimate) and press the "select" button. Once pressed, then select the sales department from the drop-down list and let us know which one you would like and whether you would like a 1 year or 2 year license.
Can I transfer existing domain name to CYBERTEQ servers?
Yes, just be sure to specify that you are requesting a transfer and NOT a new domain.
You should keep the service with your current provider while waiting for the Registrar to complete the transfer process. We will provide you with a temporary ftp address so you can upload the site on our server. All email and web pages will still be accessed from your current site.
When the Registrar announces the completion of the transfer there is a 3 - 24 hour propagation period where visitors could go to either site. At the end of the 24 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. Although DNS updating is generally automatic it is important to check and make sure you have canceled your services with your previous host incase there is a conflict with records and the website does not show publicly.
You should keep the service with your current provider while waiting for the Registrar to complete the transfer process. We will provide you with a temporary ftp address so you can upload the site on our server. All email and web pages will still be accessed from your current site.
When the Registrar announces the completion of the transfer there is a 3 - 24 hour propagation period where visitors could go to either site. At the end of the 24 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. Although DNS updating is generally automatic it is important to check and make sure you have canceled your services with your previous host incase there is a conflict with records and the website does not show publicly.
Why do you keep closing my tickets or merging them?
We highly encourage customers to keep all support requests relating to the same query or problem in one single ticket.
When multiple tickets are opened regarding the same query or problem, multiple support agents may work on the same issue. This can lead to confusion and delays while the support ticket is attended to multiple times. In addition, you are taking valuable time away from other customers where that available support agent could attend to other customers requests as well.
Please don't submit multiple tickets regarding the same query or problem, it will not get you a faster response, in many cases it will delay our response to you as we have to deal with the same problem or request multiple times. Opening multiple tickets on a constant basis is considered abuse and can lead to your account being suspended for 24 hours. Forwarding the same email to multiple departments is also considered as abuse. During the temporary 24 hour suspension we will not attend to any of your support requests and all current open tickets will be closed.
When multiple tickets are opened regarding the same query or problem, multiple support agents may work on the same issue. This can lead to confusion and delays while the support ticket is attended to multiple times. In addition, you are taking valuable time away from other customers where that available support agent could attend to other customers requests as well.
Please don't submit multiple tickets regarding the same query or problem, it will not get you a faster response, in many cases it will delay our response to you as we have to deal with the same problem or request multiple times. Opening multiple tickets on a constant basis is considered abuse and can lead to your account being suspended for 24 hours. Forwarding the same email to multiple departments is also considered as abuse. During the temporary 24 hour suspension we will not attend to any of your support requests and all current open tickets will be closed.
