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Are you a reseller of a larger Web hosting company?

No. CyberTeQ leases all software & hardware associated with its hosting services from its...

Can I have Warez, Appz, Serialz and or commercial software on my homepage?

NO! If we find them in your directory or Links to them, your entire account will be subject to...

Can I host an XXX/adult site?

We do NOT host adult-oriented web sites. Any content or links to XXX/adult sites will lead to...

Can I resell space within my own account?

This depends on which account you purchased. If you purchased a reseller account, this is...

Can I transfer existing domain name to CyberTeQ servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain.You should...

Do you offer 24/7 technical support?

Not yet. The reason for this is, as a small company growing into the market, we offer support but...

Do you offer a money back guarantee?

YES! CyberTeQ offers a 30 day 100% satisfaction or your money back guarantee! Please view our...

Do you offer an uptime guarantee?

Yes. We Guarantee 99.9% Uptime for your web sites. Please see our Uptime Guarantee Policy for...

Do you offer password protected directories?

Yes. Using the powerful web-based control panel you can easily protect any directory without...

Does my web site get a control panel?

Yes. Every web hosting package comes with a web browser based control panel. The control panel...

How do I transfer my domain name to CyberTeQ without downtime?

To avoid downtime, please follow these procedures the following article,How to switch Hosting...

How long does it take to get my domain working?

If you ordered a new domain name through us, it will take 6-24 hours. If you are transferring an...

How many virtual hosting accounts are located on each server?

There are usually 500-700 shared hosting accounts per dedicated server. The load on the host...

How soon will my account be setup and ready to use?

Your service will be activated within 1-2 hours upon receipt of your proof of payment. To ensure...

I am on a Windows 7/8/10 machine, can I still sign up for a Windows Server or Linux cPanel package?

Yes! It is not a requirement to have the same Operating System as the web hosting server. Your...

I have seen web hosting cheaper than yours, what is the deal?

Be careful of some providers that claim to give you everything one buck. What they might be doing...

Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...

What happens if I do not like your service?

We are a company that wants to provide our customers with the best possible services at an...

What happens if I forgot my password, can I phone you?

Under no circumstance will we give out passwords over the phone. Through our extended research we...

What if my site breaks your Acceptable Usage Policy rules?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

What is your connection speed and hardware/software like?

For more information on our data centers please refer to the following page. We make use of...

What is your policy on SPAM?

We do NOT tolerate SPAM, if we find you sending junk mail, you will be banned and notified to the...

What kind of Technical Support do you provide?

We will answer, help, fix any problems related to your web hosting account. We will provide...

Why don't you offer unlimited bandwidth?

There is no such thing as true unlimited bandwidth. Any company that promises you unlimited...

Why should I host my web site with CyberTeQ?

30 Day Money Back Guarantee. 100% Satisfaction Guaranteed. Experience - Over 10 years of...

Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...